You see it all the time, those so-called “reviews” of web hosting services that are nothing more than a listing of features already displayed on the web host’s sale page. That’s not a review, it’s redundant information that you can get by yourself just by going to the web host’s home page.
Find Impartial Reviews of Web Hosting
Even though you want to find the web host with the best features and lowest price, you really have to look for testimonials from actual customers who use the service, so you can find out how well the service works, the quality of their customer service, and so on.
Not All Help Desks Are The Same
Do they have a ticket system where you can submit questions and then track the replies, or is their version of a help desk simply passing emails back and forth? You have to be careful with emails because they have been known to be snagged by over-exuberant spam filters or lost over the course of time. You never know if your question reaches the right people, it all becomes quite confusing forwarding emails within a company.
Have Pre-Sale Questions Ready
If you are unable to find any useful customer reviews then do not think twice about asking the company itself to answer all your queries. While placing a phone call is quicker, emailing or using their ticket system is best because you’ll have their reply in writing, should you need to use that information at a later date. What’s more, you can find out the speed of their ticket system.
Only Go For Money Back Guarantee
You can find 30 day guarantees with many web hosting providers, but they might not be 100% money back. You need to understand the fine print that comes with the guarantee before you sign on the dotted line. Look out for reviews that comment on billing issues being left unanswered, or refunds that were guaranteed but never came.
Learn more about fast web hosting. Stop by Nathan Oulman’s site where you can find out all about fastvps and what it can do for you.
